Shipping & Damage
Where we ship: Anywhere in the contiguous United States at the flat rate shown at checkout. For Alaska, Hawaii or international orders, email 7seasvans@gmail.com for a quote before you order.
Local to San Diego? Choose free pickup at checkout.
When it ships: Orders ship within 2 to 3 business days. You'll get an email with your tracking number as soon as it's on the way. Delivery time after that depends on the carrier and your location.
Check your address: Please double-check your shipping address at checkout. If a package comes back to us because of an incorrect address, we'll reship it once you cover the new shipping cost, or refund the item price.
If it arrives damaged:
Take photos of the box and the item before you throw anything away.
Email the photos and your order number to 7seasvans@gmail.com within 48 hours of delivery.
Keep the box and packing material until we've sorted it out. The carrier may ask to see them.
We'll repair or replace the item at no cost to you, and we'll handle the carrier claim.
Lost or stuck in transit: If tracking hasn't updated in 5 business days, or it shows delivered and you can't find it, email us. We'll work with the carrier and send a replacement or a refund if it can't be found.
Questions? Email 7seasvans@gmail.com
Last updated: November 3, 2026